SKYBUS, LTD.BUSINESS FEASIBILITY PLAN.PartV.Section 4

PERSONNEL

1. Job analysis

On starting up the company SKYBus intends to employ 8 people within the first 12 month:

·         7 drivers

·         Administration officer

The owner of the business, Oleksandr, will perform a job of a driver as well as he will be responsible for a payroll and customer care management.

The below is the description of the above positions and their requirements.

Driver (Full-Time)

- riding the vehicles along the route set out by the company and transporting the passengers;

- providing the bus tickets on request, receiving payments for the ride

- riding the vehicle 6-10hrs per day with one short break of 15min and a long break of 30min;

- working 6 days a week;

- qualification required - experience in driving with minimum of five years (with full driving licence),

- every driver must comply with the road traffic act, drive the vehicle safely, transporting the passengers to the final destination;

Administration officer (Part-Time)

- responsible for taking orders and calls, covering the day shifts only;

- managing the time table for the drivers;

- doing some accounting jobs;

- working 6 days a week;

- employed for 4hrs a day

- qualification required - knowledge of accounting and business management, experience with at least one year is essential, certificate or degree in Business/Accounting;

2. Job Description

Job Title	Driver
Purpose of the job	Transporting the passengers Dublin Airport - Dundrum/Dundrum - Dublin Airport
Reports to:	Owner of the business, Administration officer
Works with:	On his/her own delivering transporting services to the passengers
Responsible for:	Transportation of passengers, receiving payment
Amount of work processed	- Working for 6 hours per day - making 6 - 10 rides (depending on the length of the shift)

Job Title	Administration Officer
Purpose of the job	- taking orders and calls, covering the day shifts only - managing the time table for the drivers; - accounting
Reports to:	Owner of the business
Works with:	On his/her own, replying to the customers on the phone or carrying out face-to-face conversation
Responsible for:	Finances, office management
Amount of work processed	4hrs/day, 6 days a week

3. Person Specification

Job Title                                                         Driver
Job requirments	Essential	Desireble
Education	Full clean driving licence Category D1	In addition to D1 possession of category B and D
Experience	Minimum of five years	More than five years in driving the busses of different types
Skills	Flexible to take day and night shifts, good customer relation skills, reliable	communicative, telephone manners,

Job Title                                                         Admission Officer
Job requirments	Essential	Desireble
Education	Certificate in Business/Accounting	Degree in Business/Accounting
Experience	Minimum one year in any kind of admission work	3-4 years in managing the business finances
Skills	Knowldge of Microsoft Office, excellent customer service, communicative, reliable, interpersonal skills,	Adaptable, organisable

4. External agencies

In order to increase productivity of the company and provide a further growth of the business, SKYBus Ltd will use the services of the following external agencies:

• FAS Recruitment (Department of Social Protection) – to recruit the future members of the staff who will fill in the roles indicated in Section IV: Job Analysis (Appendix IV.A)

• Advertising.ie – agency providing advertisement help. Press advertisement is considered to be a first step to introduce SKYBus to Dublin and all the rest of Ireland. The offered above agency has reasonable pricing and also is experienced in this type of business (for more information on the Advertising.ie agency please refer to Appendix IV.B).

• Daft.ie – the Irish oldest property agency that helps to find property in Ireland. It was chosen for its popularity and experience as well as for a good reputation.

5. Staffing Plan

Staff	Hourly rate	Hours employed	Level of experience	Weekly wage	Monthly wage
Owner/manager/Driver 1	€10	40	5 years	€400	€1,770
Driver 2	€10	40	5 years	€400	€1,770
Driver 3	€10	40	5 years	€400	€1,770
Driver 4	€10	40	5 years	€400	€1,770
Driver 5	€10	40	5 years	€400	€1,770
Driver 6	€10	40	5 years	€400	€1,770
Driver 7	€10	40	5 years	€400	€1,770
Admission Officer	€9	24	1 year	€216	€972
Total				€3,016	€13,362

6. Legislation

There are six main aspects of legislation that are involved into the proposed business

1.                  Health & Safety Policy

SKYBus is committed to the health and safety of its employees, contractors and customers and this policy is in accordance with the provisions of Safety, Health and Welfare at Work Act 2005 and subsequent regulations. Any breach of an employees’ health and safety regulations or the company’s health and safety policy will be treated seriously and may result in disciplinary action up to and including dismissal (Appendix IV.C)

First Aid

A first Aid Kit is located in the head office. A first aid kit will be carried in all company vehicles. All employees shall ensure that it is in the vehicles and that is fully stocked.

2.                  Annual Leave

SKYBus employees will receive annual leave in accordance with the provisions of the Organisation of Working Time Act 1997.Accordingly, full-time employees will receive four working weeks Annual Leave per annum .Part-time employees will receive 8%of all hours worked as annual leave subject to a maximum of four working weeks.

SKYBus year is from January 1st to December 31st.All leave will be taken in the year in which it accrues. Annual leave shall not be carried forward from one year to the next.

Staff will be required to take their annual leave entitlement at times convenient to the business. The company will reserve the right to allocate specific days as company days, which employees will be obliged to take off and deduct from their annual leave. The company also will reserve the right to refuse requests for annual leave.

Requests for annual leave shall be made to Owner/Manager or Admission Officer 6 weeks before annual leave.

3.                  Public Holidays

There are nine public holidays each year:

New Year’s Day

St. Patrick’s Day

Easter Monday

The first Monday in May

The first Monday in June

The first Monday in August

The last Monday in October

Christmas Day

St. Stephen’s Day

            If the holiday will fall on a day on which SkyBus employees normally work, they shall be entitled to either: 

- A paid day off on the holiday

- A paid day off within a month

- An extra day’s pay

- An extra day’s annual leave

            If the public holiday will fall on a day on which employees do not normally work, then they shall be entitled to one fifth of their normal weekly wage for that day. If they will be asked to work on the public holiday, then employees shall be entitled to either:

- An additional day’s pay

- A paid day off within a month of the day

- An additional day of paid annual leave

            Part-time employees will qualify for public holiday entitlement provided if they have worked at least 40 hours during the five weeks ending on the day before a public holiday.

4.                  Sick Leave

Absence from work, for sickness reason, must be notified to Owner/Manager or Admission Officer as soon as possible on the first day of sickness, minimum of two hours prior to scheduled start time. Medical Certificates will be required for absences over 3 days, to be submitted on the 3rd day of absence. These will be asked to be submitted to Owner/Manager or Admission Officer. The company will reserve the right to require an employee to attend a company doctor for medical examination. If an employee becomes ill while on annual leave, they will be asked to obtain a medical certificate, the relevant days will be allocated as sick leave instead of holidays. Employees will be encouraged to arrange dental, medical appointments outside the office hours. If this is not possible, the employees will be asked to inform Owner/Manager or Admission Officer about the length of absence in order to facilitate any necessary arrangements prior to taking any absence.

5.                  Sick Pay

The organisation will not make any payment for any day of illness or unauthorised absence from work that employees do not attend for work. Employees may be entitled to claim social welfare benefit from the Department of Social, Community and Family Affairs.

6.                  Records Management

The organisation will not make any payment for any day of illness or unauthorised absence from work that employees do not attend for work. Employees may be entitled to claim social welfare benefit from the Department of Social, Community and Family Affairs. The organisation shall collect and process personal data relating to its employees in the course of business in a variety of circumstances such as recruitment, training and payment. Personal data will be kept by SKYBus on the employee's personnel file or HR electronic database. Medical information will be stored in a separate file, in order to ensure the highest level of confidentiality. The organisation will ensure that only authorised personnel have access to an employee's personnel file. The organisation is under legal obligation to keep certain data for specified period of time. The employee's name, address and starting date of employment, the hours worked by the employee each day and week, pay, overtime, averaging of hours, individual flexibility arrangements, leave records, superannuation, termination of employment, workers compensation, all will be kept for three years after the employee stopped working for the SKYBus. Taxation records relating to PAYG tax deducted from an employee’s wages shall be kept for a period of five years.

Payslips and wage records shall be kept by SKYBus for a period of 7 years.

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